Last updated: 01/03/2023
Welcome to www.maisongarde.com (the "Website"). This Privacy Policy describes how MAISON-GARDE GROUP LTD, doing business as MAISON-GARDE ("we," "us," or "our") collects, uses, and shares personal information when you visit, access, or use our Website.
Please read this Privacy Policy carefully, as it will help you understand our practices regarding your personal information.
By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not use our Website.
We value your privacy and do not sell your personal information to third parties.
1. Information We Collect
We collect personal information from you in the following ways:
a. Information you provide to us:
- Contact information (e.g., name, email address, phone number) when you sign up for our newsletter, register for an account, or contact us with questions or feedback.
- Payment information (e.g., credit card details, billing address) when you make a purchase through our Website.
- Shipping and delivery information (e.g., shipping address, special delivery instructions) when you place an order.
- User-generated content, such as product reviews, comments, and forum posts.
- Any other information you voluntarily provide to us.
b. Information we automatically collect:
- Technical data, such as your IP address, browser type, device type, and operating system.
- Usage data, including information about your visit (e.g., pages viewed, time spent on the site, links clicked).
- Location data, which may be derived from your IP address or other sources.
- We use cookies, web beacons, and other tracking technologies to collect this information. You can manage your cookie preferences by adjusting your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our Website and its features, including processing and fulfilling orders, handling payments, and managing user accounts.
- To communicate with you, such as responding to inquiries, providing customer support, or sending you marketing communications, if you have provided your consent.
- To personalize and improve your experience on our Website, including providing tailored content and recommendations.
- To analyze and optimize the performance of our Website, by measuring user engagement and identifying trends.To detect, prevent, and address technical issues, security threats, and fraudulent activities.
- To comply with legal obligations, protect our rights and interests, and resolve disputes.
3. Sharing Your Information
We may share your personal information with:
- Third-party service providers that assist us with our Website, such as payment processors, shipping providers, web analytics tools, and email marketing platforms. These providers are only allowed to use your information to help us deliver our services.
- In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner.
- If required by law, to comply with legal processes, or to protect our rights, property, or the safety of our users or the public.
We do not sell your personal information to third parties.
4. International Data Transfers
As we are based in the United Kingdom, your personal information will be processed in accordance with the United Kingdom's data protection laws. If you are located outside of the United Kingdom, your personal information may be transferred to, stored, and processed in the United Kingdom. By using our Website, you consent to such transfers and acknowledge that the privacy laws in the United Kingdom may be different from those in your home country.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- You can request access to, correction or deletion of, or restriction on the processing of your personal information.
- You can object to the processing of your personal information for direct marketing purposes or for any other legitimate interest.
- You can withdraw your consent to the processing of your personal information at any time, where consent is the basis for processing.
- You have the right to data portability, which allows you to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller.
To exercise these rights, please contact us using the contact information provided below.
6. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.
7. Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk associated with the processing of your personal information.
However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your personal information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at support @ maisongarde . com.
MAISON-GARDE GROUP LTD